Terms of Service

Program Description

CRA Consulting, Inc. provides bookkeeping services for auto detailers. By opting in, you agree to receive text messages related to our services, including transactional alerts (e.g., appointment reminders, service updates) and promotional messages (e.g., offers or newsletters). Message frequency varies but is typically 2-4 messages per month, depending on your interactions. Additional messages may be sent for urgent matters.

Consent to Receive Text Messages

By signing up through our website or providing your mobile number, you expressly consent to receive text messages that may be sent via an automatic telephone dialing system (ATDS) to the mobile number provided from CRA Consulting, Inc., its affiliates, or its successors. Your consent is not required as a condition of purchasing any goods or services.

Your consent to receive text messages (including promotional and transactional alert text messages from a ten-digit phone number) from CRA Consulting, Inc. is subject to these Terms of Service, including the Dispute Resolution provisions below, and our Privacy Policy at [https://bookkeepingforautodetailers.com/privacy-policy] (collectively referred to herein as the "Agreement").

You agree that when you consent to receive text messages from any of our text message programs, you will receive confirmatory opt-in text messages from the respective program.

You agree to receive opt-out texts from any of our programs if you subsequently reply STOP to any text messages you receive. For help related to any text message program, reply HELP to any text message received. You agree that when you initiate a text message to any of our text message programs, you may receive related text messages in reply.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any text messages you receive. After you send STOP, you will receive one final message confirming your opt-out status. No further messages will be sent unless you re-enroll. These opt-out instructions, and/or any opt-out instructions in the Privacy Policy, provide the exclusive means of revoking your consent to receive text messages. To rejoin after opting out, sign up again through our website or by texting a keyword (if applicable) as initially done to resume receiving SMS messages.

Carrier Liability and Rates

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply. Please consult your service agreement with your wireless carrier to determine your phone's pricing plan. This program may not be available on all wireless carriers. The carriers supported by this program include AT&T, Boost Mobile, Sprint, T-Mobile, U.S. Cellular, and Verizon, but CRA Consulting, Inc. may add or remove any wireless carrier from this program without notice.

Your Responsibilities

You warrant that you have provided your accurate mobile telephone number to CRA Consulting, Inc. and that you have authority to consent to receive text messages at that number. Before changing, deactivating, or relinquishing your mobile phone number, you agree that you will opt out of CRA Consulting, Inc. text message programs, or text message programs offered by our other brands which you may have signed up to receive. Failure to do so constitutes a material breach of these Terms of Service.

Customer Support

For customer service related to CRA Consulting, Inc. text message programs, please call toll-free at (619) 431-4230 or email [email protected]. For help, reply HELP to any text message received.

Privacy and Data Handling

Please review our Privacy Policy at [https://bookkeepingforautodetailers.com/privacy-policy]. Text message opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

Changes to These Terms

CRA Consulting, Inc. reserves the right to change these Terms of Service from time to time by updating the online version. Should there be a material change (a change that affects your rights or obligations), CRA Consulting, Inc. will provide notice of such change via text message. Your continued receipt of text messages after such changes constitutes your acceptance of the updated terms.

Dispute Resolution and Legal Compliance

These Terms of Service are intended to align with carrier compliance requirements, industry standards (including CTIA guidelines), and applicable laws, such as the Telephone Consumer Protection Act (TCPA).