Privacy Policy

This Privacy Policy outlines how CRA Consulting, Inc. collects, uses, maintains, and discloses information collected from each user of the https://bookkeepingforautodetailers.com/ website. We recognize that your privacy is important and strive to maintain your privacy.

Information We Collect

We collect personal information from you when you fill out a form on our website. The form may require your name, address, email address, phone number, and the source from which you heard about us.

We may also collect non-personal information about users whenever they interact with our website. Non-personal information may include the browser name, the type of computer, and technical information about users' means of connection to our website, such as operating systems, internet service providers utilized, and other similar information.

For SMS messaging, when you opt in to receive text messages, we collect your mobile phone number, any information you provide in message responses, and message delivery/interaction data (e.g., timestamps, status).

How We Collect Your Information

We collect information directly from you through website forms, opt-in checkboxes, or when you text us. We also use cookies and similar technologies to collect non-personal data.

Use of Cookies

We use “cookies” sent to your computer to identify your browser. Cookies help us compile data about site traffic and site interaction so that we can offer better experiences and tools in the future. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent.

How We Use Your Information

We use your information to improve our site, process the services you request, send transactional or account-related messages (e.g., appointment reminders), and, with your consent, promotional messages. We analyze data to enhance our services and respond to inquiries.

For SMS, we use your mobile data solely to send requested messages, respond to support requests, and analyze engagement to improve services.

Sharing Your Information

We do not sell, trade, transfer, or otherwise share your personal information with outside parties for marketing or promotional purposes. This does not include trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential. We may share information with our affiliates and franchisees only to the extent required for providing services to you.

We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect our or others’ rights, property, or safety.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

How We Secure Your Information

We take appropriate security measures to protect against unauthorized access to and disclosure of information we collect. We restrict access to information we collect about you to our employees, contractors, agents, affiliates, and franchisees who need to know the information. We use encryption, access controls, and secure storage solutions.

Data Retention

We retain your personal information, including SMS data, only as long as necessary to fulfill the purposes outlined in this policy, provide services, or comply with legal requirements. After that, data is securely deleted or anonymized.

Your Choices and Rights

You can opt out of SMS messages by replying “STOP” to any message. To access, correct, delete, or request a copy of your personal data, contact us at [email protected]. Depending on your jurisdiction, you may have additional rights (e.g., under CCPA or GDPR).

Changes to the Privacy Policy

CRA Consulting, Inc. has the discretion to update this Privacy Policy at any time. When we do, we will revise this page and update the date at the bottom. For material changes affecting SMS, we may notify you via text. We encourage users to check this page for any changes to stay informed about how we protect personal and non-personal information. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Consent

By using our website or opting in to SMS, you consent to our Privacy Policy. If you do not agree, please do not use our website or services. Your continued use following changes will be deemed acceptance.

Questions?

If you have questions about this Privacy Policy, contact us at [email protected].

Carrier message and data rates may apply.

To opt-out text DND STOP to (619) 431-4230 from the mobile number you want to unenroll.